GENERAL INFORMATION
HANDCRAFTED MERCHANDISE: All handcrafted items are protected with at least 2 or 3 coats of outdoor/indoor polyurethane gloss varnish. So with this kind of coasting cleaning is only needed to be done with mild soap and water.
COSTUME JEWELRY: All jewelry pictured or listed is either in stock or can be ordered. In stock jewelry will be shipped the next business day and always expect 1 week for delivery unless shipped 2-day or overnite service. On any jewelry that has to be ordered customer will be told in less than 1 business day that item had to be ordered. At this time the customer can either place an order for a different item or wait for shipment to come in. On any jewelry that is being ordered the delivery time to us is at least 1 week so expect at least 2 or 3 weeks for jewelry to be delivered to you.
GEL CANDLES: When placing an order for any Gel Candle make sure you include the scent you want used, any color change to gel instead of standard clear gel, the design you are wanting and most important read all information given about this product where the correct Gel Candle is being ordered. With any Gel Candle sold a warning label is on the bottom of the candle and there will be also a brochure sent with order telling you the DO's and DON'T of the Gel Candle. This brochure will also give you more information on Gel Candles advailable, scents and on how to get refills.
PAYMENT/SHIPPING: All payments have to be recieved before any merchancise is shipped, unless other arrangements have been made before hand. At this present time we only take Personal/Business Checks, Money Orders or order can be shipped COD. Address is located on the right hand side with a contact number and our email address. So contact us with any questions or to place an order.
GUARANTEE: Any item that is sold here has a Satisfaction Guarantee, which means on delivery if your not satified with the product, either you can contact us and we will make it right or we will give you back your money. With any item sold here money back or replacement will not be given on normal wear and tear or was not used as instructions were given on product. So follow all instructions given on any product, use with normal care and you will have a very nice product that will last a long time.
SHIPMENT COST: Before sending check or money order please contact us where we can let you know how much Shipping & Handling cost will be. If by any chance we over charge you Shipping & Handling cost the extra amount will be refunded by us sending you either a check or money order. The reason this can happen is because shipping cost keeps changing so fast that to get the correct amount of shipping it cannot be done until product has been shipped.
RETURN CHECKS: There is a $20.00 service charge given on any return checks and if money has not been paid on this return check after 30 days then it will be turned over to the local police department for action to be taken.
REMINDER: All merchandise ordered the money has to be paid before order can be shipped, unless other arrangements have been made in advance.
Thank You,
Melinda & Michael Woods
